Frequently Asked Questions
Everything you need to know about your Deftones gear and orders.
How long will it take for my order to ship?
Standard domestic orders typically process within 3-5 business days. Once shipped, delivery usually takes 5-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship Deftones merchandise worldwide. Please note that international orders may be subject to customs fees and longer transit times.
What is your return policy for apparel?
We accept returns on unworn and unwashed items within 30 days of delivery. Items must be in their original packaging with all tags attached.
How should I care for my Deftones graphic tees?
To preserve the print quality, we recommend washing your apparel inside out in cold water and tumble drying on low heat or air-drying.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can request a change within 1 hour of placement; after that, we may be unable to modify the shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.